Privacy Policy dafabc

1. Definitions and Scope of Privacy Policy

This Privacy Policy ("Policy") is published by dafabc ("we", "platform" or "company") and applies to all users who register or use services on the website dafabc.onl and any related subdomains or applications.

By registering an account or using any part of the dafabc platform, you are considered to have read, understood and agreed to the terms in this Privacy Policy. If you do not agree with any provision in this document, please stop using our services.

Key Definitions

• Personal Data — Any information that can identify you directly or indirectly, including your name, email, mobile number and financial details.
• Processing — Any operation performed on personal data, including collection, storage, use, disclosure or deletion.
• Data Controller — dafabc, which determines the purpose and manner of processing players' personal data.
• Data Processor — A third party that processes data on behalf of dafabc, subject to strict data processing agreements.

2. Information We Collect

dafabc collects various categories of data depending on how you interact with our platform. We only collect data that is genuinely necessary for the stated purposes.

2.1 Information You Provide Directly

• Full name as shown on your identity card (MyKad) or passport
• Date of birth for age verification (21 years and above)
• Active email address
• Mobile phone number
• Current residential address
• Payment method information such as e-wallet or bank account details for deposit and withdrawal purposes
• Copy of identity document for the KYC verification process

2.2 Information Collected Automatically

• IP address and IP-based location information
• Device type, operating system and web browser used
• Activity log records on the platform including login and logout times
• Betting history and financial transactions on the platform
• Interaction data with the user interface

2.3 Information From Third Parties

In certain situations, dafabc may receive your information from payment service providers such as Touch 'n Go eWallet, DuitNow, FPX or cryptocurrency processors to verify your transactions and identity.

3. Purpose of Personal Data Use

dafabc uses your personal data for the following purposes only. We do not process your data for any other purpose without first obtaining additional consent from you.

• Account Registration, identity verification and player account management
• Payment Processing deposits and withdrawals through available methods
• KYC / AML Compliance with Know Your Customer requirements and anti-money laundering prevention
• Service Providing customer support via live chat and email in Malay and English
• Security Detection and prevention of fraud, misuse and unauthorised access
• Improvement Analysis of platform usage to improve service quality
• Communication Sending important notifications regarding accounts, promotions and policy changes
• Compliance Meeting legal obligations under our international licensing

4. Disclosure to Third Parties

dafabc respects the confidentiality of your data. We do not sell or trade your personal data. However, in certain circumstances, data may be shared with the following parties:

4.1 Approved Service Providers

Third parties that assist us in operating the platform, including payment service providers, gaming platform providers and information technology service providers. All such parties are bound by strict confidentiality agreements.

4.2 Legal Requirements and Regulatory Compliance

dafabc may disclose player data to relevant authorities if required by law, court order or the requirements of a licensing regulatory body. This includes transactions suspected of involving money laundering or fraud.

4.3 Business Transfers

In the event of any merger, acquisition or business asset transfer, player data may be transferred to the successor party, subject to the same protections as set out in this Policy.

5. Data Security

dafabc implements various technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

• 256-bit SSL/TLS encryption for all data transmission between your browser and our servers
• Password storage using one-way hashing algorithms that cannot be reversed
• Role-based access controls to ensure that only authorised personnel can access player data
• Regular internal and external security audits
• Round-the-clock system monitoring to detect any suspicious activity
• Clear incident response procedures in the event of any data breach

While we take all reasonable precautions, no security system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing your login details with anyone.

6. Cookies and Tracking Technologies

The dafabc platform uses cookies and similar tracking technologies to improve your experience and analyse platform usage. Cookies are small text files stored on your device.

6.1 Types of Cookies Used

• Essential Cookies — Required for basic platform functions such as login sessions and security preferences. Cannot be disabled.
• Analytical Cookies — Help us understand how players use the platform so we can make continuous improvements.
• Functional Cookies — Store your preferences such as language and display settings for ease of use in future visits.

6.2 Cookie Controls

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the dafabc platform. Further details on how to manage cookies are available in your web browser documentation.

7. Your Rights as a Player

As a data subject, you have certain rights regarding your personal data held by dafabc. We are committed to facilitating the exercise of these rights within a reasonable timeframe.

To exercise any of the rights above, please contact the dafabc support team via live chat or email at [email protected]. We will process your request within the timeframe set by our licensing requirements.

8. Data Retention

dafabc only retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, or as required by law and our regulatory obligations.

• Active Account Data — Retained for the duration your account is active and for a period after closure to meet compliance requirements.
• Financial Transaction Records — Retained for the minimum period required by our licensing and anti-money laundering obligations.
• Activity Logs — Retained for a limited period for security and fraud detection purposes.
• Communication Data — Customer support interaction history is retained for reference and service improvement.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to your identity.

9. International Data Transfers

dafabc operates under an international licence and your data may be processed by servers or service providers located outside Malaysia. In such cases, we ensure that:

• All data transfers are carried out with adequate safeguards, including standard contractual clauses or equivalent data protection mechanisms.
• Service providers in other countries are subject to the same security and confidentiality requirements that we apply internally.
• Data transfers are only made to countries or entities that provide an adequate level of data protection.

10. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer:

Email: [email protected]

Live Chat Service: Available 24/7 via the dafabc platform in Malay and English.

We aim to respond to all privacy-related enquiries appropriately. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority under our licensing jurisdiction.

Policy Updates

dafabc reserves the right to update this Privacy Policy from time to time to reflect changes in our services, legal requirements or current industry practices. Each update will carry a new effective date, and we will notify you of any significant changes.